1. Where are your products made?
Our collection is carefully sourced from trusted partners around the world who share our values of quality, craftsmanship, and timeless design. Each piece is chosen for its durability and beauty, ensuring it complements your home for years to come.

2. How long does delivery take?
Orders are typically processed within 1–3 business days. Standard delivery takes 7–14 business days, depending on your location and order volume. Tracking information is provided once your order has been shipped.

3. Do you offer returns or exchanges?
Yes, we offer a 30-day return policy. If your item isn’t quite right, you can return it within 30 days of receiving it, provided it’s in its original condition. Our process is quick and straightforward to ensure your peace of mind.

4. Can I modify or cancel my order after placing it?
We begin processing orders immediately to ensure prompt delivery. If you need to make changes or cancel, please contact us as soon as possible — we’ll do our best to accommodate your request before your order ships.

5. What if my item arrives damaged or incorrect?
In the rare event that something isn’t right, we’ll make it right. Simply reach out with your order details and photos of the issue, and we’ll arrange a replacement or refund swiftly.

6. Do you offer free shipping?
We occasionally provide free shipping promotions. When available, it will be clearly displayed at checkout or announced on our homepage.

7. Are your products eco-friendly?
Sustainability matters deeply to us. Many of our partners use eco-conscious materials and responsible production methods to minimize environmental impact while maintaining exceptional quality.

8. What makes Havenly Goods different?
Havenly Goods is more than a store — it’s a philosophy. Every item is thoughtfully curated to bring calm, warmth, and refinement to your living space. We believe in meaningful design, intentional living, and creating homes that feel truly lived in.